Leadership

  • How to Lead By Example and Model Behavior in a Hospital

    How to Lead By Example and Model Behavior in a Hospital

    Do you know how to model behavior and lead by example? Have you ever wondered why there are certain leaders you just want to follow and do whatever it takes to get their approval?

    If you’re a leader in a hospital, it is critical to lead by example while doing your best to engage your hospital staff members and create patient satisfaction.

    But what is that secret sauce? How does one person influence and motivate others? 

    The secret sauce is showing kindness and care and the relationships you build.

    Strong relationships with hospital staff members help leaders get things done. But how do you model this behavior?

    You Lead By Example

    How you model your behavior determines how people see you. Remember: the speed of the leader is the speed of the team. 

    When you are kind to staff members, patients, and everyone in between, people will notice. Staff members, in particular, will start to model this type of behavior.

    What you know and care about, and what you do and care about, is what your people will do and care about. 

    By showing kindness and care to other staff members and patients alike, you can inspire the best in every employee. When you lead by example and model behavior full of kindness, your staff members will reciprocate this behavior, resulting in overall better staff satisfaction and patient satisfaction.

    If serving is below you, then leadership is beyond you. We need to be servant leaders and examples to the people that we lead. We must truly inspire them to do better. When we model good behavior, it affects everyone around us. It will create better engagement with staff members, which will result in greater patient satisfaction and higher star ratings.

    At the end of the day, kindness always wins. 

    "Example is not the main thing in influencing others. It is the only thing.” 

    Three Things to Consider When You Lead By Example

    When you lead by example, there are certain things you should consider. Here are three things to think about if you are a leader in a hospital.

    1. We are attracted to leaders who model relationship engagement. 
    2. The speed of the leader is the speed of the team. 
    3. Being an example is not the main thing in influencing others. It is the only thing. 

    Download the Operation Uplift Team Organization Charter Today

    To empower you in your focus to appreciate, nurture, and support your caregiver heroes, download a copy of Custom Learning’s Operation Uplift Team Organization Charter

    The charter includes an assessment tool and dozens of best practices to improve morale, attitude, and self-care. It also addresses COVID fatigue and retention and includes a reference library of our Caregiver Heroes videos, TED talks, recommended reading, and more. 

    Our next tutorial in this is “Lead With Purpose.” 

    Now let’s go spread kindness care everywhere. For more information on this topic, please visit our YouTube channel at https://www.youtube.com/user/Customlearningsue

    Everyone’s a Caregiver: Providing Education for Healthcare Workers

    Everyone's Caregiver provides education to healthcare workers to better improve their patient's overall experience. We understand the time constraints in today's workplace and have customized microlearning videos to help you gain the necessary skills to be a better, more positive healthcare worker. Contact us today to see how we can help, or click here to learn more.

    Are you interested in patient care? Check out these articles!

     

  • How to Lead With Purpose and Value

    How to Lead With Purpose and Value

    Do you lead with purpose? 

    Are values and purpose things that you bring with you to work every day to inspire, motivate and encourage other hospital staff members?

    What is all the fuss about values and purpose, anyway? And how important is it for leaders to talk about values and purpose?

    Well, there’s a reason why most successful leaders leverage purpose as such a powerful force for good. Here’s why.

    Why is it So Important to Lead With Purpose?

    When it comes to the patient experience and patient satisfaction, value and purpose trump all.

    "People don't buy what you do. They buy why you do it.”

    —Simon Sinek

    Actions speak louder than words, but the reasoning behind the action always resonates with people.

    Remember: people don't buy action. They buy the reason behind the action. And it is the purpose behind the action that matters.

    We have to remember that a hospital setting isn’t retail. It’s not manufacturing, and it’s not agriculture either.

    In healthcare, we change and save people’s lives every day. We show compassion at the end of people’s lives, and we touch people’s lives. We need to remind people why this is so important. 

    Kindness Care, Everywhere

    Our vision at Custom Learning is: “Kindness care, everywhere.” It is a healthcare leader’s role to remind people not just of this vision but also to stress the importance of creating relationship-based cultures of healing kindness. 

    “When you understand the why any how is possible.”

    —Friedrich Nietzsche

    When we lead with purpose and lead by example, we instill the values of giving. We give to others, and we also help others. That is our purpose as healthcare leaders and healthcare professionals.

    When we give to others, we share our love, kindness, and support. We show others that through kindness, anything is possible. With these core values and concepts in mind, we can empower and support both patients and caregiver heroes every single day.


    Three Key Ideas to Live By in Healthcare 

    Healthcare workers should strive to live by these key ideas every day:

    1. People don’t buy what you do. They buy why you do it. Make sure you make it clear. 

    2. When you understand the why, any how is possible

    3. “We make a living by what we get, but we make a life by what we give.” 

    Download the Operation Uplift Team Organization Charter Today

    To empower you in your focus to appreciate, nurture, and support your caregiver heroes, download a copy of Custom Learning’s Operation Uplift Team Organization Charter

    The charter includes an assessment tool and dozens of best practices to improve morale, attitude, and self-care. It also addresses COVID fatigue and retention and includes a reference library of our Caregiver Heroes videos, TED talks, recommended reading, and more. 

    Our next tutorial in this is “Lead By Wandering Around.” 

    Now let’s go spread kindness care everywhere. For more information on this topic, please visit our YouTube channel at https://www.youtube.com/user/Customlearningsue.

    Everyone’s a Caregiver: Providing Education for Healthcare Workers

    Everyone's Caregiver provides education to healthcare workers to better improve their patient's overall experience. We understand the time constraints in today's workplace and have customized microlearning videos to help you gain the necessary skills to be a better, more positive healthcare worker. Contact us today to see how we can help, or click here to learn more.

    Are you interested in patient care? Check out these articles!

  • The Secret to Inspiring the Best in Every Employee

    Inspiring Employees is the Secret to a Hospital’s Success

    Inspiring employees is one of the best ways hospital staff members can ensure five-star service and great patient reviews.

    But how do you do that?

    It can be extremely difficult working in a hospital environment, particularly in today’s world. Most hospital staff members are experiencing burnout from COVID, and some staff members aren’t even getting the support they need from their leaders.

    The best way to get great employee engagement is to do it through your leadership. Inspiring employees is one of the most important things a leader in a hospital can do - but it’s not easy.

    How do you motivate employees who lack confidence and self-esteem?

    The answer may surprise you!

    Inspiring Employees is the Answer

    We all have crosses to bear, and for about 80% of us, it’s low self-esteem and constantly questioning and doubting our judgment and abilities. 

    “Love what you do, and you’ll never work another day of your life.”

    A lot of hospital staff members appreciate the privilege of serving others. They’re life-savers, and they work very hard, but not everybody loves their job or themselves, and that’s why we need leaders to do their best to inspire their employees. 

    If you want your people to perform like stars, you must first help them see themselves as stars. By inspiring employees, you can motivate them to live up to your positive expectations.

    By showing employees affirmations and demonstrating great values and behaviors, you can inspire them to grow, develop, and do their jobs to the best of their abilities. You can inspire them to love their jobs.

    A great leader helps improve an employee’s values, behaviors, professional habits, and practices. A great leader shows their employees the value they bring to their job. 

    A great leader believes in their people.

    Believe in Your People

    Hospital staff members are exposed to so much negativity. They need positive affirmations to help them get through their days. They need a leader who can inspire them through their actions.

    Here are tips on how to inspire employees:

    1. Love what you do, and you’ll never work another day in your life. 
    2. The challenge is not everybody loves their job or themselves, which is why we need you. 
    3. If you want your people to perform like stars, you must first help them see themselves as stars. 

    Download the Operation Uplift Team Organization Charter Today

    To empower you in your focus to appreciate, nurture, and support your caregiver heroes, download a copy of Custom Learning’s Operation Uplift Team Organization Charter

    The charter includes an assessment tool and dozens of best practices to improve morale, attitude, and self-care. It also addresses COVID fatigue and retention and includes a reference library of our Caregiver Heroes videos, TED talks, recommended reading, and more. 

    Now let’s go spread kindness care everywhere.

    For more information on this topic, please visit our YouTube channel at https://www.youtube.com/user/Customlearningsue

    Everyone’s a Caregiver: Providing Education for Healthcare Workers

    Everyone's Caregiver provides education to healthcare workers to better improve their patient's overall experience. We understand the time constraints in today's workplace and have customized microlearning videos to help you gain the necessary skills to be a better, more positive healthcare worker. Contact us today to see how we can help, or click here to learn more.


    Are you interested in-patient care? Check out these articles!