Rural Hospital Renaissance
Our Mission
Achieve a breakthrough in the patient experience to transform the
future from decline and survival to growth and revival.
future from decline and survival to growth and revival.
Mission
Achieve a breakthrough in the patient experience to transform the future from decline and survival to growth and revival.
You will learn how to:
- Effectively educate your leaders on the core skills and competencies of how to improve and sustain HCAHPS, ED, and Clinic Patient Satisfaction Survey scores
- Create a restful, healing environment that patients perceive to be “quiet”
- Transform your hospital culture to one where “Everyone Is a Caregiver” of “First Responders”
- Master the skills of successful patient medication education
- Prepare every patient for safe, continued recovery at home… every time!
- Implement the communication skills of a compassionate patient experience
- Deliver compassionate pain care through proven skills and best practices
- Master relationship-based communication skills that heal
- Create a culture of empathetic, timely, responsive service
- Engage staff and patients in creating a seamless care transition experience
- Implement a strategic blueprint to engage everyone in creating an overall compassionate experience for the patient and family throughout their hospital stay
- Create a hospital experience that patients will enthusiastically recommend
