CLS delivers a synergistic array of tools to improve the patient experience, employee engagement, and physician engagement. They are centered around our core themes of Engage. Empower. Transform.
Custom Learning Systems’ training engages all your associates early and makes sense to them. CLS training proceeds from a sense of great and worthy purpose. It follows a learning sequence that has a strong focus on action and builds momentum as it goes along.
Disrupting the way Healthcare Listens to Improve. The CareSay Suite allows you to hear the Voice of the Customer and the Voice of the Patient via 12 digital tools.
- CareSay™ Reviews
- CareSay™ Snapshot (coming soon)
- CareSay™ Rounding Bundle
- Caregiver Engagement Survey
- Leadership Empowerment Survey
- Internal Services Scorecard
Join us for one of these dynamic, high impact, innovative, practical education series designed to achieve breakthrough sustainable improvements in your HCAHPS patient experience survey scores.
Everyones'a a Caregiver
On the Job Learning and Implementation The Everyone’s a Caregiver® platform is a time-sensitive app and web-based learning tool to educate and empower caregivers to master the skills, competencies, and best practices to improve the patient experience.
- HCAHPS Hospital of Choice
- Patient Centered Clinic
- Transform the Resident Experience
- Caregiver Heroes