Improving the Patient Experience and Physician Satisfaction
Custom Learning Systems delivers relevant, proven, immediately-usable skills and tools to improve the patient experience at every level. Their knowledge and expertise comes from decades of hands-on-experience.
Our experts include former hospital CEO’s and COO’s, clinicians, RN’s, psychologists, speech therapists, experts in Emergency Department leadership, veteran long-term care managers, senior healthcare consultants, and specialists in Lean strategies.
Their competency-based presentations and one-to-one coaching engage all healthcare associates in a common cause.
All training is based on CLS’ systematic approach to producing breakthrough increases in employee engagement, patient and family satisfaction, all-important HCAHPS and patient satisfaction scores — and the loyalty of the community you serve.
Trusted Engagement Experts
Brian Lee leads a faculty of engagement experts who have a combined total of over 500 years of healthcare, training, and coaching experience.
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