Engagement Experts

Joe Tasse

VP of Process Improvement

Joseph M. Tasse, FACHE, is currently consulting with Custom Learning Systems, in assisting healthcare care providers with improving patient and client satisfaction, employee engagement, HCAHPS scores, and LEAN process improvement.

He has most recently been assisting struggling hospitals and nonprofits with interim CEO assignments and was the immediate past President of the Ambulatory Network for the St. John Providence Health System in southeast Michigan, a ministry of Ascension Health. He served previously as the president of 535–bed St. John Macomb-Oakland Hospital that was formed with the merger of two hospitals in Warren and Madison Heights, Michigan – a merger that he led as the hospital president.

Previously, he served as Chief Administrative Officer of Oakwood Hospital and Medical Center, a 615-bed community teaching hospital located in Dearborn, Michigan, and prior to that position, he was Sr. Associate Administrator of Clinical and Professional Services at the 615-bed University of Cincinnati Hospital.

Mr. Tasse received his bachelor’s degree in Finance from John Carroll University and his master’s degree in Business Administration from The Johnson School at Cornell University where he simultaneously completed the requirements for a certificate in Hospital and Health Services Administration from the Sloan Program in Health Administration. He also completed a management fellowship program at New York University on a grant from the Pew Charitable Trusts in conjunction with the National Association of Public Hospitals.

He is a Fellow in the American College of Healthcare Executives (ACHE), an international professional society of over 40,000 healthcare executives and is a past ACHE Regent for the state of Michigan, an elected position for which he served over one thousand ACHE members in Michigan on the national Council of Regents.

Joseph's current involvement is in working with students and emerging healthcare leaders.