The HCAHPS Breakthrough Series™
Learning Guide
Frequently Asked Questions (FAQ) 
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#13 – Applied Inspiration
(There is not a learning Guide for this webinar, but complete the evaluation to receive the "Applied Inspiration Team DO IT plan")
Tuesday, December 12, 2016 – 10 PT / 11 MT / 12 CT / 1 ET
Previous Learning Guide:
#12 – Willingness to Recommend November 8, 2016
#11 – Overall Rating October 11, 2016
#10 – Transition of Care September 13, 2016
#9 – Responsiveness of Staff August 9, 2016
#8 – Pain Control July 12, 2016
#7 – Discharge Information June 14, 2016
#6 – Communication with Nurses May 10, 2016
#5 – Communication with Doctors April 12, 2016
#4 – Communication about Medication March 8, 2016
#3 – Cleanliness of Patient Rooms January 12, 2016
#2 – Quiet at Night December 8, 2015
#1 – The C-Suite Role in HCAHPS Transformation Nov 17, 2015
At the Conclusion of the Webinar
In order to receive the tools, you will need to complete the evaluation form at the conclusion of the Webinar. If you need assistance or have any questions, please email us or call 800-667-7325 (ext. 202).
Join us in Long Beach, California on February 8 - 10, 2017
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