The Customizing Process
On-Site Keynotes, Seminars, and Courses
We’re a leading provider of unique organizational transformation systems, keynote addresses, seminars and courses. Why? We strictly adhere to a core value: we are “Custom” Learning Systems, not “Cookie Cutter” Learning Systems.
Our growth has been driven by our skill at identifying our clients’ needs — and then creating a plan to meet those needs.
We take the time and the care to make sure what we present will be exactly what you need — and of maximum benefit to your team.
Every presentation — whether a one-time keynote or a three-year organizational transformation — is individually designed using our step-by-step customization process:
Step 1
Customer Contact
Analysis of situation
Review of client needs
Identification of goals, objectives, budgets, and time lines
Custom-Tailored Program Design
Design program outline
Develop program components using core learning concepts
Custom design components by creating new conceptual material
Proposal
Draft proposal along with budget and time lines
Present for client review
Revise, refine, and obtain final approval
Step 2
Development
Writer’s research
Draft copy, scripts of module components
Develop support material, AV products, and manual
Pilot Delivery
Exclusive management preview and delivery
Review and fine tuning
Final Production
Produce easy-to-use learning guides and support kits
Evaluation Forms
Produce necessary audio visual components
Step 3
Program Implementation
Dynamic delivery of program by Speaker/Implementation Specialist
Train Client trainer
Field training to clients participants
Clients on-site measurements
Evaluation/Continuous Improvement
Review of seminar evaluation feedback
Measurement of participant behavior change
Review and "next step" recommendations
Follow-up and Support
Ensure program effectiveness – post delivery coaching option
Client satisfaction
Adapt to future needs
