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HCAHPS Keynotes

With the reality of HCAHPS, the need to inspire, educate, and empower leadership and Front Line has never been greater.

Carefully crafted 60- to 90-minute Keynotes to be delivered by one of our gifted platform presenters. To support conference and hospital meeting planners in their need to provide dynamic, high-content, HCAHPS educational Keynotes for Conventions, retreats, and special events, CLS is pleased to offer:

Keynote topics include:

The HCAHPS Hospital of Choice
The HCAHPS Hospital of Choice Leveraging the HCAHPS Survey to Become the Employer and Provider of Choice

The Accountability Protocol
The Accountability Protocol Hardwire for Successful Service Culture Transformation

Secrets of Accountability & Empowerment for HCAHPS Success
Secrets of Accountability & Empowerment for HCAHPS Success Hardwire Best Practices for Successful Leader, Staff, and Physician Engagement to Achieve Exceptional Patient Satisfaction

The Leadership Factor in Value-Based Purchasing
The Leadership Factor in Value-Based Purchasing Moving HCAHPS Scores quickly through commitment and example

Leading the Healthcare Reform Revolution
Leading the Healthcare Reform Revolution Creating a brighter future for your patients and people

The Spirit and Soul of the HCAHPS Hospital of Choice
The Spirit and Soul of the HCAHPSHospital of Choice Celebrating the Commitment of the World-Class Service Professional