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LEAD Leadership, Execution, Accountability, and Discipline

A systematic process to ensure Leadership, Execution, Accountability, and Discipline in the utilization of the HCAHPS Breakthrough Leadership Series in order to quickly and significantly improve patient experience scores.

Videos on LEAD

Hear from Peter, Jeff & Doreen, and Rodney on their throught about the LEAN & LEAD systems provided by CLS

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Deliverables

Access the full brocure here