Rural Hospital Renaissance

Our Mission

Achieve a breakthrough in the patient experience to transform the
future from decline and survival to growth and revival.

Achieve a breakthrough in the patient experience to transform the future from decline and survival to growth and revival.

Effectively educate your leaders on the core skills and competencies of how to improve and sustain HCAHPS, ED, and Clinic Patient Satisfaction Survey scores
Create a restful, healing environment that patients perceive to be “quiet”
Transform your hospital culture to one where “Everyone Is a Caregiver” of “First Responders”
Master the skills of successful patient medication education
Prepare every patient for safe, continued recovery at home… every time!
Implement the communication skills of a compassionate patient experience
Deliver compassionate pain care through proven skills and best practices
Master relationship-based communication skills that heal
Create a culture of empathetic, timely, responsive service
Engage staff and patients in creating a seamless care transition experience
Implement a strategic blueprint to engage everyone in creating an overall compassionate experience for the patient and family throughout their hospital stay
Create a hospital experience that patients will enthusiastically recommend

Fantastic! Really got us excited and helped us focus on the things we are looking for in our system.