Reignite Caregiver Engagement to Win Back Every Single Patient: A Five Phase Process.
COVID-19 Shifts Health Care Consumer Behavior
- 42% of consumers feel uncomfortable going to a hospital for any in person medical treatment
- 45% don’t want to go to an urgent care or walk-in clinic
- 38% said they would delay scheduling elective procedures for another six months
- 27% won’t go to a hospital for a diagnostic test
The Study – The Alliance of Community Health Plans (ACHP)
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