Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Your hospital already has the foundation.
You have the beds. You have the staff. You have the clinical expertise.
Growing a successful Swing Bed program takes more than filling beds. It requires strong referral relationships, exceptional patient experiences, community engagement, and a plan that turns opportunity into results.

Our experts listen carefully to what you're saying, and what you might be missing between the lines.

You'll receive a clear, customized roadmap with defined goals, realistic timelines, and measurable milestones.

Progress happens in real time, culture shifts, and scores improve. Our team is with you every step of the way.
Learn together. Implement together. Grow together.
The Academy combines live coaching, practical implementation, and peer collaboration to help your team turn proven strategies into measurable results.




Hospitals across the country have used the Academy to increase census, strengthen referral relationships, and create sustainable Swing Bed growth.
“Since completing The 5 Star Swing Bed Growth Academy™, we’ve more than doubled our overall Swing Bed census and, in many months, tripled our total Swing Bed census. The growth has been both exciting and sustainable.”
“Before the Academy, our average skilled census was just one patient per day. We’ve now more than doubled that, reaching an average of 2.5 patients daily.”
Crawford County Memorial Hospital
Denison, IA
“Prior to starting the program, our average length of stay was 5 days. Since participating, we are seeing 4 to 8 Swing Bed patients per week with an average length of stay of 12.38 days.”
Pana Community Hospital
Pana, IL
“Mountains Community Hospital achieved one of its highest Swing Bed census levels in recent years, reaching seven concurrent Swing Bed patients while increasing both patient volume and patient days.”
Mountains Community Hospital
Lake Arrowhead, CA
Sustainable Swing Bed growth is a team effort. The Academy is designed for the leaders who influence referrals, patient transitions, and rehabilitation success.
The Academy provides everything your team needs to confidently implement a successful Swing Bed growth strategy.






Whether you’re looking to increase census, strengthen referral relationships, or maximize the value of your Swing Bed program, we’re here to help. Schedule a strategy call to learn more about the next Academy cohort and whether it’s the right fit for your hospital.
Service Excellence Initiative clients may be eligible to participate
as part of their ongoing partnership with Custom Learning Systems.
25-week virtual collaborative
Expert coaching and implementation support
Practical tools, templates, and assignments
Peer-to-peer learning with other rural hospitals
Progress tracking and accountability
Best practices from successful Swing Bed programs
What You Recieve
Successful Swing Bed programs understand that growth begins with relationships. They actively engage referral hospitals, providers, discharge planners, home health agencies, patients, and community leaders, helping each audience understand the unique value of their program. The most successful hospitals don’t wait for referrals. They earn them.
High-performing programs look beyond census. They monitor referrals received, referrals lost, length of stay, patient days, outcomes, and missed opportunities. They use data not simply to measure performance, but to identify barriers and uncover their next area for growth.
The best hospitals recognize that Swing Beds are more than available beds. Through coordinated care, therapy services, provider involvement, and daily interdisciplinary collaboration, they create a rehabilitation experience focused on helping patients regain independence and return home successfully.
Successful programs actively seek patient feedback, measure outcomes, and identify opportunities to improve the patient experience. They also share patient success stories, testimonials, and positive outcomes to strengthen confidence among patients, families, providers, and referral partners.
The most successful programs assign ownership, track progress, educate staff, and hardwire successful practices into daily operations. Growth becomes part of the culture rather than a temporary initiative.