Recognizing organizations participating in the Service Excellence Initiative™ that have achieved remarkable improvements in patient experience. These awards celebrate measurable breakthroughs made possible through an unwavering commitment to delivering exceptional care, outstanding service, and meaningful cultural transformation.
Bronze: At least 5 percentage points
Silver: At least 10 percentage points
Gold: At least 15 percentage points
Emerald: at least 5 percentage points
Ruby: At least 10 percentage points
Diamond: At least 15 percentage points
Achieved 95%+ score in current year
November 9-11, 2026 | Reno, Nevada
