A dysfunctional culture is the single greatest barrier to a healthcare organization’s effort to provide a truly great, world-class patient experience. Custom Learning Systems is recognized as a leading expert in helping organizations transform their service delivery by creating a culture of engagement and accountability.
We achieve this through dynamic keynote presentations, comprehensive educational initiatives to improve patient satisfaction through employee engagement, a vibrant HCAHPS e-learning program, and thoughtful, personalized coaching and consulting.
For over 30 years, hundreds of healthcare organizations began their journey to excellence in patient satisfaction by picking up the phone and contacting us directly.
We welcome the opportunity to answer your questions at 1-800-667-7325.
Transforming the Patient Experience - 1 webinar at a time. Achieve sustainable improvements. more.
HCAHPS Performance Improvement is at the top of everyone's priority list these days more.