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Patient Satisfaction Consultants, Service Excellence Consultants for Hospitals, Employee Satisfaction for Hospitals, HCAHPS Consultants, Hospital Service Excellence Consultant
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Contact Information

1-800-667-7325

403-228-6776 fax

info@customlearning.com

 

Suite 200, 2133 Kensington Road N.W.

Calgary, Alberta, Canada   T2N 3R8


The Employer of Choice-Service Excellence Initiative

The only proven process to achieve lasting improvements in patient satisfaction, nurse retention, and to become the employer and provider of choice in your market.  Our clients achieve measurable improvements in their Press, Ganey, Avatar, Jackson, and (more importantly, HCAHPS scores.

The Service Excellence Report

This indispensable tool provides implementable strategies, news, and updates related to HCAHPS, Joint Commission, Magnet, and survey companies. Subscribe now!

 

Roster of Current Webinars ...please print this page for your records!
  •  

    Webinar Date EST CST MST PST
    Vibrant Service Culture=Peak HCAHPS Scores Feb 29, 2008 11:59am 11:00am 10:00am 9:00am
    Service Excellence for Critical Access Hospitals March 20, 2008 2:30pm 1:30pm 12:30pm 11:30am
    The HCAHPS Hospital of Choice

    - By invitation only

    March 24 11:00am 10:00am 9:00am 8:00am
    Accountability for HCAHPS

     

    March 26 2:00pm 1:00pm Noon 11:00am

    - Register at  www.HealthstreamResearch.com

     

     Note: you will be provided dial-in and webinar instructions by email upon registration.  If you have not registered, or have a question, please contact Michelle Salt at 1800.667.7325, or click here to register.

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