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1-800-667-7325

403-228-6776 fax

info@customlearning.com

 

Suite 200, 2133 Kensington Road N.W.

Calgary, Alberta, Canada   T2N 3R8


October 24-26 in Nashville, plan to attend North America's fastest-growing healthcare conference: Orchestrating Service Excellence: Harmonizing a Culture of Compassion and Leadership.


The Employer of Choice-Service Excellence Initiative

The only proven process to achieve lasting improvements in patient satisfaction, nurse retention, and to become the employer and provider of choice in your market.  Our clients achieve measurable improvements in their Press, Ganey, Avatar, Jackson, and (more importantly, HCAHPS scores.

The Service Excellence Report

This indispensable tool provides implementable strategies, news, and updates related to HCAHPS, Joint Commission, Magnet, and survey companies. Subscribe now!

 

 

Pat Goodberry-Dyck - Chief Operating Officer
 

A dynamic leader, Pat is responsible for both daily operations of the company as well as the successful implementation of our services at our client's sites.

Pat also serves as Chair of the Healthcare Service Excellence Council, the fastest-growing healthcare conference in North America.

Pat joined CLS in 1995.

Email Pat

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