Contact Us
 Contact
Information1-800-667-7325 403-228-6776 fax
Suite 200, 2133 Kensington Road N.W. Calgary, Alberta, Canada T2N 3R8 October 24-26 in Nashville, plan to
attend North America's fastest-growing healthcare
conference: Orchestrating Service Excellence: Harmonizing a
Culture of Compassion and Leadership.
The only proven process to achieve lasting improvements
in patient satisfaction, nurse retention, and to become the
employer and provider of choice in your market. Our
clients achieve measurable improvements in their Press,
Ganey, Avatar, Jackson, and (more importantly, HCAHPS
scores.
The Service Excellence Report
This indispensable tool provides implementable strategies, news, and updates related to HCAHPS, Joint Commission, Magnet, and survey companies. Subscribe now!
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Michelle O'Daniel, MHA, MSG - Associate Consultant
Faculty
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