The Employer of Choice - Service Excellence Initiative™

How many webinars or weekend retreats that you've attended have actually produced long-lasting, transformational change? 

The Service Excellence Initiative is a one-of-a-kind,  comprehensive program that delivers sustainable results through organizational change.

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Seminars, Keynotes, and Workshops

Are your physicians staying focused?  Empower them and keep them engaged.

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This indispensable tool provides implementable strategies, news, and updates related to HCAHPS, Joint Commission, Magnet, and survey companies. Subscribe now!

There are 6 educational modules designed to enhance Physician Satisfaction and Retention and Nurse/Physician relationships:

•  The Genius of Service Empowerment™
      
•  The Physician’s Office Team Service Excellence Seminar™   
   
•  The Physician’s Service Excellence Empowerment Seminar™
   
•  The Physician’s Practice Service Excellence Empowerment Seminar™   
   
•   Win-Win Assertiveness with Physicians, Bosses, & Other Cool People™
   
•   Nurse Week Education™
  
  All seminars, workshops and keynotes presented during the process are eligible for CME and CEU credits

Outcomes of the Physician Satisfaction/Nurse Retention Initiative™ include:

• Enhanced Physician Satisfaction & Retention
      

• Improved Patient/Customer Satisfaction
     

• Improved Physician accountability
   

• Reduce  Nurse stress and frustration and improve self-esteem
   

• Reduced Nurse/Staff turnover
   

• Enhanced Communication
   

• Enhanced Physician relationships  
   

• Enhanced Physician recruitment
   

• Improved efficiency and quality of service to Physician Office Staff
  
   

• Employer of Choice - Service Excellence Initiative™
• HealthCare Conference Keynoting
• Board and Trustee Retreats
• Employee Retention
• Leadership Education
• Leverage HCAHPS Scores
• Implementation Services

        More info?  Tell us when to call you!