Of Interest
How many webinars or weekend retreats
that you've attended have actually produced long-lasting,
transformational change?
The Service
Excellence Initiative is a one-of-a-kind,
comprehensive program that delivers sustainable results
through organizational change.

The Service Excellence Report
This indispensable tool provides implementable strategies, news, and updates related to HCAHPS, Joint Commission, Magnet, and survey companies. Subscribe now!
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Retaining Your Employees
Employer of Choice strategy is a
winning strategy, because:
- 1
Million new nurses will be required by 2112, according to the
U.S. Department of Labor
- 17
healthcare disciplines are currently experiencing crisis-level
staff shortages
To survive and thrive in today’s marketplace, the recruitment
and retention of great talent is a necessity.
The Employer of
Choice Service Excellence Initiative™
has been shown to reduce controllable staff turnover by
50% within a 3-year period, while complementing, supporting, and
integrating thirteen of the fourteen attributes of nurse
magnetism and applying them to all healthcare occupations (not
just nursing).
- Employer of Choice - Service
Excellence Initiative™

- HealthCare Conference Keynoting

- Board and Trustee Retreats

- Leverage HCAHPS Scores

- Leadership Education

- Physician Engagement

- Implementation Services
More info? Tell us when to call you!
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