Of Interest
How many webinars or weekend retreats
that you've attended have actually produced long-lasting,
transformational change?
The Service
Excellence Initiative is a one-of-a-kind,
comprehensive program that delivers sustainable results
through organizational change.
The Service Excellence Report
This indispensable tool provides implementable strategies, news, and updates related to HCAHPS, Joint Commission, Magnet, and survey companies. Subscribe now!
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Leadership Education - Service
Leadership College
| The key to
creating a “learning organization,” an organization
that continuously reinvents itself through knowledge and
learning, is high impact leadership education.
The CLS faculty have delivered
high-impact leadership training to every level of
healthcare. Following the assessment of each client’s
unique educational need, Custom Learning Systems designs
a comprehensive, turn-key training and implementation
process. We are proud to offer our clients their very
own turn-key on-site Service
Leadership College™
highlights, which include:
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A comprehensive package of 32
proven leadership and frontline courses, briefings,
workshops, conferences, orientations, and seminars.
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Clients can choose the entire
package or select individual education modules.
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Each program is delivered
on-site with a focus on “real world action learning”
and “ D.O.I.T.™
(Daily Ongoing Implementation Tactics), process
and tools.
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Participants are eligible to
earn 2 professional designations:
a. Leadership: Graduates who successfully complete
these assigned programs, receive a "Certified
Healthcare Leader” (C.H.L.) designation.
b. Frontline: Graduates who successfully complete
these assigned programs, earn a
“Certified Healthcare Professional” designation.
All Service Leadership
education programs are eligible for recognition by
healthcare professional and trade association
designation and certification programs (i.e. Nursing,
Risk Management, College of Health Executives, etc.).
- Employer of Choice - Service
Excellence Initiative™
- HealthCare Conference Keynoting
- Board and Trustee Retreats
- Employee Retention
- Leverage HCAHPS
Scores
- Physician Engagement
- Implementation Services
More info? Tell us when
to call you!
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