Bellwether is the only performance improvement service designed to seamlessly integrate with any unit, and deliver the information you need to consistently  improve performance on a daily basis.

Use Bellwether to:

• Improve patient satisfaction as measured by any of the HCAHPS drivers
• Improve core measures performance
• Improve employee satisfaction
• Patient satisfaction in non-HCAHPS-measured areas such as ED, outpatient, etc.
• Case Study
• Whitepaper: A Bias for Action

Bellwether works by:

• Enabling the proactively management of a unit's high-impact performance drivers
• Focusing attention on  continual and daily improvements, by isolating high- value target items by unit, and measure daily changes
• Softwiring best practices to support the behaviors necessary to achieve sustained excellence
• How it Works

Bellwether provides:

• Web-based controls and analytics:
  • Inpatient performance improvement question set
  • Run-chart functionality to determine problem frequency and resolution-nearness
  • English/Spanish capability
  • Question wizard to customize and enhance problem solving capability by unit
  • Alerts to integrate with hourly rounding, to enable service recovery protocols and for staff recognition
• PDA-enabled interface to facilitate leader and nurse rounding
• On-line training for users and system administrators
• On-going monthly coaching support
• Integration with optional accountability module to assure sustained change

Bellwether is:

• Cloud-based (additional hardware is not necessarily required)
• Secure
• Stable
• Proven
• HIPAA compliant
• Joint Commission compliant
• Easy to use