Contact Information

1-800-667-7325

403-228-6776 fax

info@customlearning.com

 

Suite 200, 2133 Kensington Road N.W.

Calgary, Alberta, Canada   T2N 3R8

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The Employer of Choice-Service Excellence Initiative™

The only proven process to achieve lasting improvements in patient satisfaction, nurse retention, and to become the employer and provider of choice in your market.  Our clients achieve measurable improvements in their Press Ganey, Avatar, HealthStream, and (more importantly, HCAHPS scores.

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This indispensable tool provides implementable strategies, news, and updates related to HCAHPS, Joint Commission, Magnet, and survey companies. Subscribe now!

Thanks for joining me at the AORN 2009 Leadership Conference: Reaching the Peak of Perioperative Practice...Collaboration, Patient Safety, and Qualirt Improvement through leadership!

As promised, I'm pleased to offer the following downloads:

 - Brian Lee, CSP

  Email Brian

 

• Focus Group Facilitators Guide
• Best Practice Gap Analysis
• Frontline Leader Recruitment
• Powerpoint of the Seminar
• Accountability Agreements
• VBP Spreadsheets (provided during the conference...please click here if you'd like another analysis performed)

Please feel free to call me directly at 1.800.667.7325. 

 - Brian Lee, CSP

Email Brian